Refund & Cancellation Policy

Subscription Plans

Wakti+ is a paid subscription at 500 DZD / month. Plans are activated manually after payment is received (bank transfer, BaridiMob, or cash arranged via WhatsApp). No online payment processing runs on this website, and you should never share your card details with anyone.

Cancellation

You may cancel your subscription at any time. Upon cancellation:

• Your access will continue until the end of the current billing period
• No further charges will be made
• Your data will be retained for 30 days after cancellation
• You may export your data before the retention period ends

Refund Policy

For Wakti+ subscriptions:

• Full refund within 14 days of your first payment if you have not yet started using Wakti+ (no appointments created)
• No refund after the billing period has started, unless required by law
• Refunds are processed within 5-10 business days
• Contact us at support@wakti.dz to request a refund

Payment Processing

Payments are currently arranged manually (bank transfer, BaridiMob, or cash). Wakti does not store any payment or card information.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective upon posting.